sometimes, luxury is simply peace.

Explore our options for silent appointments.

Silent Appointments aren’t about being anti-social, they’re about giving our guests radical permission to rest. Choose a Silent Appointment when you want the service, the care, the scalp massage… but none of the small talk.

Why Silent Appointments Feel Like Luxury

  • Luxury = agency : You choose the sensory level that helps you decompress. That control is the most luxurious thing we can offer.

  • Deep nervous-system reset : Minimal chatter + warm blankets + rhythmic touch = real parasympathetic relief. You leave feeling rested, not just “done.”

  • Inclusive by design : Perfect for neurodivergent guests, anxious minds, migraine-prone guests and anyone who had “one of those weeks.”

  • Better results : When our guests can fully relax, the results are cleaner sectioning, better tension control and more predictable results.

  • Time efficiency : Less conversation means tighter timing, smoother transitions and clearer focus for your stylist.

At Emerald + Onyx, luxury isn’t louder or fussier, it’s easier.

Learn which booking option is best for you below!

How to Book :

For Chat-Free Silent Appointments during regular salon hours, you are welcome to use Online Booking and add “Silent Appointment” in the notes section. These appointments will not be fully sound-free, however your stylist will minimize the noise in your immediate area as much as possible.

For truly Silent Appointments, please send us an email at guestexperience@emeraldandonyx.com to schedule.

quiet luxury for neurodivergent guests

Silent appointments are a neuro-inclusive design choice, not a trend. They remove common “taxes” that many neurodivergent guests (autistic, ADHD, sensory processing differences, anxiety, PTSD) pay during typical salon visits: unpredictable chatter, overlapping sounds, strong scents, bright lights and constant micro-decisions. We’re committed to neuro-inclusive care, making sure that true luxury is extended to all of our guests as fully as possible. Silent Appointments, low-sensory adaptations and alternative communication options are available at no charge. If you need something specific, tell us in the notes or email ahead and we’ll prepare for your visit.

Here are some helpful things you can also request:

  • A video or email consultation rather than an in-person consultation

  • A ‘Chat-Free’ Silent Appointment during regular salon hours

  • A Fully Silent Appointment on a Sunday or Monday

  • Low Lighting

  • Earplugs

  • Low volume or No Music

  • Low Fragrance

  • An iPad with Netflix, Disney and Hulu ready to roll

calm luxury for tired minds

Craving a little extra peace & solitude? Request a Silent Appointment at booking or during check-in. We’ll confirm your look, consult on any changes and then slip into restorative quiet. Expect gentle check-ins for comfort and consent, but no small talk, just warmth, care and the sound of you exhaling. Ideal for busy brains, long weeks and anyone craving a sanctuary moment in our calming environment, tucked safely away from the world. Chat-Free or truly Silent, the choice is yours.

Frequently asked questions

Will my results be the same?
Yes, often better! Quiet helps your stylist focus and helps your body truly relax.
Can I still ask questions?
Absolutely. Silent means no small talk, not “no communication.” We’ll always check for consent and comfort.
Is there an extra charge?
Never. This is a complimentary option aligned with our guest experience values.
Can I bring headphones?
Yes! We can also provide ear plugs upon request.
What if I change my mind mid-service?
Just let us know. Switching out of Silent Mode is always available!